![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
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'What a great app!' is what I'd like to say but the problem is that I can't seem to get it to work. It's stuck on the page which says that the phone number we give needs to match the one that we have given to the school. I'm guessing that's the page where we are supposed to put in our number but I can't see where we are supposed to type it. It's probably there but not showing on the screen. When in potrait mode we can only see half of the screen. You guys could have allowed us to scroll down.
50 people found this review helpful
Beaconhouse
22 January 2019
We apologise for the inconvenience and appreciate the feedback. Rest assured the issue will be resolved well enough to allow you to give us a positive review.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWbtIXdRA5ugH6z6SXQjt347wC60JN4-3lPvwluJEewbZ9EiQGy=s32)
Rabail Bukhari
This app gives me nightmares. The app crashes so much especially on result days. And it always has some issue. I would really suggest to improve the app and prepare it for high amounts of traffic as well as just general fixes for bugs and glitches. A little attention can really help better the users experience.
23 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWwbIdTKdslTUcbeyDu32Ux94Uvt6uGz4hgstk80Qxyzce8I_uksA=s32)
Irfan Ullah
Lot of issues in the app. Can't change the profile pic; i paid school fee through app and while credit card was successfully charged the app failed to show any update or acknowledgment. I hope you make it a polished, reliable and professional app if you want to base all your communication on this app.
42 people found this review helpful
Beaconhouse
26 November 2020
Hi, thank you for your review. It usually takes a few minutes for the app to reflect the payment receipt. Regarding the profile picture change the request goes to the PRO(parent relations officer) who reviews the image and then processes the change.