IZIVIA

IZIVIA

About this app

Make life easier for yourself when using electrical vehicle to travel with the IZIVIA app. Whether or not you have a subscription, you can access the whole IZIVIA network to charge your electric car, wherever you are!

In total, more than 300,000 charging points, including all charging points in France (more than 100,000), are within your reach!
Designed to meet the needs of daily users or anyone curious about electric cars, charge up with simple, intuitive features so you can get on the road with complete peace of mind: Geolocation of charging points, simplified payment, consumption tracking, filters to find terminals that are compatible with your vehicle... Enjoy an easy mobility experience, accessible without any conditions at all terminals, throughout France and Europe!

Features designed to make your journey easier:
• Find where you are on the map using geolocation to identify your nearby charging points;
• Check the availability of charging points at a glance on the map;
• Get directions to your chosen charging point;
• Station details with all the info you need (prices, opening times, types of cable etc.);
• Filter and save your preferences so you only see compatible charging points or receive alerts when a charging point becomes available;
• Already plugged in? Start your charging session directly from the app, using your dematerialize Izivia card, or by paying with your bank card;
• Receive notifications about your charging sessions, your favorites chargers, bookings etc.
• View your consoles' history and pay your invoices from your mobile
• Manage your Passes and plans from “My Account”.

Always here to help
Do you have any questions about the app or your IZIVIA customer account? Our Customer Services team is here to help from Monday to Friday between 9am and 6pm, on 09 72 66 80 01 or by email: [e-mail].

IZIVIA, a Pioneer and Market Leader when it comes to charging electric vehicles.

A subsidiary of the EDF Group that’s 100% dedicated to electric mobility, we have spent more than 20 years developing electric mobility solutions. Our goal: to make day-to-day life easier for everyone who’s chosen an electric or hybrid car.

Via our services, we strive to do everything we can to improve the development of charging solutions for all drivers or electric and rechargeable hybrid cars. Thanks to our Pass or the app, you can access Izivia’s entire charging network in France and Europe.

Want to find out more? Visit www.izivia.com

Ratings and reviews

I tried to charge my car twice, both unsuccessful, yet I lost 100 EUR for nothing. They are overcomplicating your experience without subscription slavery intentionally and getting your money for whatever they need. UX of the app and web is total trash, no support, no feedback, nothing. Hopefully I would never need to use izivia charging stations ever in my life. Stuff like that should be extinct. AVOID IF POSSIBLE!

Very good charging experience and so much cheaper than UK. Excellent app for when on holiday in France. It would benefit greatly from the addition of Carplay / Android Auto support. Great work, thank you 😃

France is way behind compared to other European countries when it comes to E-Mobility. Charging you e-vehicle in France is a hassle. Many stations that don't work (even if the app says they do!). Incompatibility issues. You need apps for everything, etc... Very disappointment and will not come back for sure with my e-car.

What's new

• Opening hours are now displayed correctly: clearer, more convenient, more reliable!
• Enhanced account protection
• Push notifications
• New charging curves (power/energy)
• Eco-driving route planning
• Real-time battery % tracking during charging (depends on vehicle and charger)
• New stats: average session duration, CO₂ saved
• Minor optimizations and bug fixes