Rebekah Stallsworth
Used to love it. Now the mobile deposit feature is super glitchy -- half the time I get an error saying the amount entered doesn't match the amount on the check, when it absolutely does match. If I don't get that error, it says I'm not connected to the internet, when I absolutely am. It takes at least 2-3 tries to get a check deposited....
Mary Lynn
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Also in order to find certain transactions (from a few days, weeks, or months ago), I have to scroll past the month and year I'm looking for... Then I can look by keyword, which is frustrating. What's the point in having the keyword option? (5/20/22... I like the previous version. Now I can't find transactions by keyword... Not even when I put "date sort" starting January 2017. It gives no more than 2 months back...)
9 people found this review helpful
Cade Perkins
Works okay, but not as polished as other "banking" apps. I've also been locked out more than once even tusing biometric login: The app reports incorrect login attempts, but the self-service reset fails, so I have to go into a branch! The employees get it fixed, but also seem completely uninterested in the buggy behavior or reporting it from their side. They're nice but at the same time act like "yeah, yeah, but it shows 6 include login attempts" but have no info about the IP addresses, etc.
3 people found this review helpful