Frank Felix Mutua
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Poor app, the score indicator keeps on changing to worse even when you have zero debts. Then too many charges after every data request and the correct information is not provided.
12 people found this review helpful
Metropol Credit Reference Bureau
14 May 2024
Hello Frank,
We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at +254709834000 so that we can resolve the issue.Thank you. ^SC
Ibrahim Muriithi
Its a scam. You keep paying and never receive the report, keeps on saying processing but never gives results. Your score is poor irregadless. I would give it a zero rating if google would allow.
3 people found this review helpful
Metropol Credit Reference Bureau
10 June 2024
Hello Ibrahim, we'd be happy to see what happened with your account. Please contact us at +254709834000. ^SC
James Ngugi
I paid everything plus certificate 2200 but they put me on fair not excellent i wondering why they even send me sms iam in excellent I check only to pay then to find iam in fair why eat all my cash and still you put ME on FAIR status mode and still you demanding i still pay more charges to get more information and you have not changed my status
1 person found this review helpful
Metropol Credit Reference Bureau
25 June 2024
Hello James. We understand that this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at +254709834000. ^SC