
Andrew Stanfill
The app is terrible. When it works, it works, when it doesn't, it doesn't. It seems a delete and reinstall is constantly necessary. I like to use the PIN method to login, when reinstalled, a full login is necessary, and I always seem to forget my password, since the app asks for password updates seemingly all of the time. The deletes and reinstalls almost always lead to a call to unlock electronic banking for me. Bank security measures are always keeping my account secure,...from myself.
23 people found this review helpful

Sandra Ogden
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Keeps saying I have to update the app almost every time I try to use it. That's very annoying and it's the main reason that I haven't gone paperless on my account. Difficult to use if you can't get it to work. Uninstalled the app and then, reinstalled it. Now says it's downloading updates......for 2 hours???? This is utterly ridiculous. Here I am almost a year later, the app worked for a little while. The app is showing that the last update was January 2024....really?? I've contacted support.
4 people found this review helpful

Brandon Crews
When it works, it works well. It's limited to certain features, and lately anytime I open it even though I have my fingerprint set it still makes me authenticate nearly every time, and makes me re-enroll my number each time it does that. Like I'm setting the app up for the first time everytime I open. It never used to do that. Overall, needs a bit of work.
16 people found this review helpful