New American Funding

TheBrokerNetwork.com, LLC

About this app

What’s New
• New look and feel
• Enhanced navigation
• Updated configuration for existing features

New American Funding’s mortgage servicing app –More than an Easy Way to Pay!

Stay in control of your home loan with the New American Funding App. Offering convenient loan information and valuable property insights 24/7.

Features available:
• Securely access your current home loan information
• Schedule recurring payments or make a payment immediately
• Review your loan balance, payment history, and escrow details
• Find up-to-date information about your current home equity and estimated property value, if available in your area
• Get tips for building equity faster
• Discover options available on how to utilize your home equity
• See neighborhood activity and comps
• Browse informative housing industry content and more!

Ratings and reviews

Pretty good. One confusion is that it doesn't use the account from the normal web portal (a shame). You must "create" a "new" username/pw to use this app (note: just recreate the exact same username/pw as the web portal). That aside the app is good. The UI is attractively modern. The front screen is wonderful at visualizing your loan. Other interactive screens illustrate the positive effect of early payments. There are payment screens as well I will review later. Currently locked. Loan too new.

This app is complete trash. New American Funding put the wrong bank account number on my account when I closed, now there are SIX of the same checking account I can choose to pay from, but at least one of them is wrong, and I can't update them in the app. Automatic payments don't show up in the app for days, I can get my password because it says my SSN is wrong. NAF was great during the loan process but actually paying your mortgage will be a nightmare.

Update: I didn't think the app could get worse, but it somehow has. After their update I can download the app to my phone but I can't open it or even find it. The only reason I know it is on my phone is because the app store only gives me the option to uninstall. This app sucks. It locks me out of my account constantly to where I can't even sign in anymore. I have had to call and have the password reset only for it to lock me out as soon as I reset it and try to log back in.

What's new

Enhancements and Bug fixes.