ネットトータルサポート

50K+
Downloads
Content rating
Everyone
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About this app

Can whole support each having problems with your equipment which leads to communication, it is an application to get used to use the net total support.
Net total support, we will provide DoCoMo line or the "DoCoMo light" to target customers' use.

▽ service point of
1, whole consultation to DoCoMo when having problems with your equipment which leads to communication: regardless of the equipment in it if retailer or manufacturer that lead to communication, a variety of genres products are eligible.
2, the customer's needs in the combined diverse support system: to meet the diverse demands of our customers, call center, dedicated application, and visit support, and support our customers in a variety of ways.
3, DoCoMo much from that time you start using the equipment is "total support": Supports all the scene surrounding equipment that leads to communication, such as initial setup and usage guide, fault repair DoCoMo.

▽ application point of
Need help Goto Roh solve bet wo examined have enough, your field equipment wo Register ancient city out, only form scolded simple two-Contact moth can addition, call center two telephone gotten other rhino similar mourning, operator moth registered device field information wo confirmation can be because, enables smooth correspondence.

▽ service menu
1, remote support: and remote support while checking the computer screen of the professional operator customer equipment in general lead to communication, and software initialization network connection and basic operation and usage, troubleshooting methods, etc. of.
2, Repair: call center de Roh fault isolation results similar based, professional staff moth visited, repair arrow entrusted repair wo do masu.
3, visit Support: Professional staff will visit, make the equipment in general lead to communication, and software initialization network connection and basic operation and descriptions and fault diagnosis of the use method and the like of.
4, data recovery: Perform data recovery work of the customers of a personal computer or a recording medium.
5, purchase: to assess the equipment in general leads to the communication of our customers, and purchase.
6, online personal computer classroom: pre-boiled reservation if ancient city out, DoCoMo Roh professional staff bets online Roh one-on-one lessons wo your home de course can be increased.

※ For details of the service, please check the DOCOMO website.

※ Please send a blank e-mail is addressed to inquiries e-mail address in the developer information. The automatic response, we will send you the URL to the inquiry form.
Updated on
22 May 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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What's new

2023/5/24 Ver2.0.1 リリース
・軽微な修正(品質向上のための修正)