Daniel Azarkman
I love playing this, but haven't been able to for over a month because I can't get past the loading screen. The game tells me I've been logged out because I had logged in from a different device (which never happened), and then just stays on the loading screen indefinitely. Tried uninstalling and reinstalling - same problem. Too bad I have to delete the app.
6 people found this review helpful
Stars Play Mobile Ireland
16 May 2017
Hi Daniel,
Sorry to hear this. Could you please send an email to support@pokerstars.net and they will quickly be able to refund you with your missing chips.
Also, if you drop us a message on our Facebook page - https://www.facebook.com/jackpotpokerbypokerstars/ I will make sure you get 100% more chips with your next purchase.
-Becky
Sheena Om
This app sucks! I dont know if it's just me or what but it always, ALWAYS lags. Even when my connection is excellent. And for some odd reason it ALWAYS lags when I'm winning a game. No joke! It would lag & then kick me out of it. I thought maybe it's just me but then I told a other people & they said the same thing. Is this thing program to kick you out & make you lose your chips just so you would get more? I know it seems silly, but it just doesn't seem like coincidence anymore.
100 people found this review helpful
Sam Wallwork
Great game with some really nice features. Would be cool to be able to peel your hole cards at the start of a hand but that's not a negative for the game. The negative for me is the damned music. Please for the love of god can you add in an option to turn the music off. Right now all you can do is have SOUND on or off which removes all sound effects as well as music. I want to hear the sound effects but I dont want to hear the same 30 second music clip over and over and over again at the table.
32 people found this review helpful