Penang Smart Parking

2.7
5.13K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Penang Smart Parking is a platform to park and pay in Penang. It upgrades the conventional way of parking using parking coupon automatically eliminates the hassle of searching for parking coupon booth and scratch your coupon.
You can find parking around selected zones, easily reload your wallet and pay your parking and summon in no time.

Other features include:

- Buy monthly pass parking for selected months
- Pay summon for your vehicle
- Search for free parking spot around your area
- Automatically detect your current parking zone
- Extend parking and more.
Updated on
30 Oct 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.7
5.03K reviews
Mark C
5 November 2022
An app that is too full it self! 1. Requires GPS to work while it's true operation is based on the fact that a car has paid parking in order to park in a lot. The GPS data is abusively collecting unnecessary data, infringing on privacy. 2. Requires pin but restricts it to 8 digits exactly. It's understandable pin is for security but people should be allowed to set their own digits, 4 or 6 and so on. If the phone is lost, this app is the least of concern! So full of it self!
40 people found this review helpful
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SUK Pulau Pinang
8 November 2022
H Mark C, we understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at 1-700-818-113 or support_psp@htpsmartsolution.com.my and we will be happy to help you further.
A Google user
24 January 2020
Very, very frustrating. I've just downloaded the app and done the registration, no problems. But right after I log in, I see 'Choose Local Council'. I choose one and nothing happens after that. The page hangs. Cant go back either. Have tried closing the app and then relogged in numeral times but still same issue. No way to move forward. Terrible waste of time.
96 people found this review helpful
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Soon Theam Khoo
4 March 2021
User interface is cluttered and non intuitive. Find parking function is unavailable when touted as one of the benefits of this app. Error messages are too technical, for example 'suspended due to system failed (sic)'. This type of wording is understandable to the tech savvy but meaningless to those who aren't, use simple wording as this creates confusion. Also, some of the English utilised is grammatically incorrect which presents a bad impression. Double check your work before submission.
8 people found this review helpful
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What's new

Default language - en-US
1. Fixes and enhancement to improve user experience
2. Added features for Account Deletion

App support

About the developer
KERAJAAN NEGERI PULAU PINANG
fathikhalid@penang.gov.my
Paras 25 Komtar 10503 Pulau Pinang Malaysia
+60 19-557 2923