respond.io - Inbox

3.8
105 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Connect with your customers anytime, anywhere with the respond.io mobile app. Respond.io is the leading Artificial Intelligence-powered Customer Conversation Management software that seamlessly brings together customer conversations, empowering businesses to expand their marketing, sales and support endeavors onto instant messaging.

Key features:
- Unified inbox: View all your conversations from various messaging channels in a single inbox.
- Team collaboration: Assign or re-assign conversations to other Agents and add internal comments to provide context.
- Reply with AI: Draft smarter replies to customers using AI Assist and overcome language barriers with real-time conversation translation.
- Real-time updates: Get instant notifications for new messages so you can respond quickly and close sales on the go.
- Add & Update Contacts: Quickly add new contacts to keep potential customers within reach and update your existing customer data for improved communication efficiency.
- Spam management: Reduce spam messages to keep your inbox clutter-free and focus on genuine interactions by blocking spam messages.

Download the mobile app and unlock the power of respond.io to create exceptional customer service while growing your sales. Start by signing up for a respond.io account on your desktop today!
Updated on
10 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
103 reviews
Jonathan Hiew
27 July 2023
New version of this app is absolutely terrible. Only able to send one picture at a time from gallery to customers. We are dealing with hundreds of customers every day who needs MULTIPLE photos of producrs, services, documentation and WHAT is the point of using respond.io when whatsapp alone can send more than 10 photos at a time? Not friendly at all, not worth the subscription fee paid monthly. Cancelling subscription after this.
4 people found this review helpful
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Respond.io
31 July 2023
Hi Jonathan, We apologize for this experience. We are currently working to release improvements for the mobile app, the selection of multiple files is included in the next release and expected to be released before the quarter ends.
Maher Azon
27 March 2024
Thanks ,I think we all need this app to solve some problem with site before like send notifcation in real time
5 people found this review helpful
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Respond.io
27 May 2024
Thanks for your support! ✌️
Mohammed Al-Ameri
25 April 2023
So far, through my usage it's quite smooth and convenient. I get to reply to my customers on the go without any lag. Looking forward for the release of more specs and features. Continue your amazing work Respond.io 👌🏼
6 people found this review helpful
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Respond.io
26 April 2023
We would like to thank you for using our app. If you experience any dissatisfaction, please contact our customer care at https://respond.io/contact

What's new

- Improved the experience of adding Tags, with the addition of Emojis and Colors
- Enabled the creation of Tags from the mobile App