Sunwai Customer Complaint

State Bank of Pakistan

About this app

This App provides ease to general public in lodging complaints against Banks/MFBs/DFIs with the relevant forum/entities as per applicable laws and regulations. The App will be accessible round the clock and available at Google play store. Consumers may download the app and lodge complaints for Roshan Digital Accounts & General Banking through their mobile App. For lodging a complaint, the consumers need to register themselves at the portal through their personal details like mobile number, CNIC, email address, etc.

Ratings and reviews

The Sunwai app is a great app, and you can trust it. They resolve legal issues within 24 hours, especially bank-related issues like Easy Paisa, Jazz Cash, and U Paisa. Thank you very much, Sunwai team! It's heartening to see people like you working diligently, showing that merit-based work is still happening in Pakistan.

A Frustrating Experience with SBP's Complaint Registration App I recently tried to use the new app introduced by the State Bank of Pakistan (Sunwai) to register a complaint, but my experience was extremely disappointing. The app seems to be more of a hindrance than a help. the app is very temperamental – I struggled to receive OTPs on multiple occasions, which made it impossible to proceed.

A wonderful experience I have with this app. I have an issue with my bank regarding Raast ID, I have complained to bank couple of times but instead of resolving my issue they used to make false claims, Now I used sunwai app for my issue, and it resolved the very next day. Many thanks.

What's new

-Securtiy Enchanment
-Raast Feature