Gullzway
Edit March 2024: notifications no longer working as someone else posted. I downgraded the app to version 4.3.2(search google) and notifications working again. Works well with my Note 3, but you changed the motion detection notification sound to a barely audible chime on the last update (8/10.) Please add user selected sounds or at least give several choices, as I never hear the motion alert anymore. Also a vibrate option would be nice!
2 people found this review helpful
SkyBell Technologies, Inc.
8 March 2024
Thank you for the update. We are aware of the Android Notification Issue on the HD (Legacy) app, we have more information here.
https://support.skybell.com/hc/en-us/articles/21183726609421-SkyBell-HD-APP-Android-Notification-Notice
Thank you!
MsWanda
This app has worked great for nearly 7 years. Now all of a sudden, it will no longer connect to my wifi. I have the same modem, router and password. I have rebooted with a soft and hard update but to no prevail. I even contacted customer service who also had no luck with getting my door bell back online. This is absolutely ridiculous!!
16 people found this review helpful
SkyBell Technologies, Inc.
9 February 2024
Hi,
Thank you for the feedback. I want to look at this further. Mind emailing support@skybell.com and referencing this ticket? I want to be sure we checked everything. Thanks!
Christopher Donnell
2017: A year ago the app was pretty awful but works great now after all the updates and is incorporated in total connect from honeywell. I would recommend now thats its fully functuonal. Now it's 2023 and my skybell has become useless. You can rarely view a live feed. I haven't received a notification from it in months and at times when someone presses the doorbell it flashes and makes dingin noises for 15 mins or so. I've thrown it away and bought a ring pro 2 and never looked back.
4 people found this review helpful
SkyBell Technologies, Inc.
6 November 2017
Christopher,this is exactly the experience we want you to have. If you have any questions,or concerns please work with us directly to get this fixed.
You can contact us at support@skybell.com