Rio Grande CU Mobile

Rio Grande Credit Union

About this app

Rio Grande CU’s TellerApp helps you safely and securely manage your money from your mobile device no matter where you are. The free service gives you 24/7 on-the-go account access using your RGCU eTeller online banking credentials.

Features include:

Balances and Transactions – Know how much is in your account by viewing balances and recent history.

Transfers – Easily transfer money between your RGCU accounts.

Bill Pay – Schedule payments, view recent payments and pay bills.

Find Us – Get GPS-enabled directions to nearby branches and ATMs.

Contact Us – Send secure emails for support.

Text Messaging – See your balance and recent transactions via text message.

Your security is our top priority. TellerApp mobile banking is as secure as Internet banking, protected by advance technology such as SSL encryption. No private data, including your account information, is ever stored on your mobile device. Learn more at https://www.riograndecu.org/resources/privacy-policy.

For more information about TellerApp mobile banking, please visit https://www.riograndecu.org or contact the Member Resource Center at [phone].

* Must be enrolled in eTeller online banking.

**Your mobile device carrier’s standard charges may apply. System availability and response time is subject to market conditions.

***Location permissions are necessary to determine your current location to display nearby branches and ATMs.

Ratings and reviews

Mobile deposit is impossible. Most of the time it reads the wrong number on the check so it will not let me deposit my checks because it thinks I'm entering the wrong number. It won't let me use the space on the back of checks to check if it's a mobile deposit and write the bank. Finally, when it doesn't take your check (which seems to be about 75% of the time), it doesn't send you a notification but instead just leaves a note telling you it didn't work. When it leaves you that note, it doesn't show which check it is referring to so if you have more than one check you deposited for $100 on that day, you have no idea which check it was for. If you try to re-deposit it and you chose the wrong check, it pulls the money from that persons account a second time. Planning on leaving RGCU as soon as I find a better credit union with trustworthy online banking because their mobile deposits are so bad.

When my honey and I first started to use the app it was an Awesome tool to have very helpful, but recently the app has been nothing but a hassle. It started acting up and always saying invalid sign on, very frustrating when you truly need to utilize the app. Rio Grande needs to really update the app.👎 Ever since Rio Grande updated their app it is really operating good, no problems so far.👍

The app is great 👍 👌. Phone support could use a little work. I don't always get consistent answers to my questions. I would recommend RGCU to friends & family.

What's new

Thanks for using the RGCU App. New features in this release include:

You can now view your reward points and transfer funds to other members easily.