TigerConnect

TigerConnect Inc

About this app

TigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams

More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations.

Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to:

• Reduce costs
• Improve care quality
• Decrease patient wait times
• Increase bed utilization
• Reduce medical errors
• Achieve HIPAA compliance
• Raise HCAHPS scores
• Improve care team job satisfaction

TigerConnect integrates with hospital systems such as:
• EHR
• Patient Alerts & Alarms / Nurse Call
• Scheduling System
• PACS
• VoIP / PBX
• Paging & Answering Service
• Lab Systems
• Single Sign-On

Additional capabilities include:
• Messaging by Role or Department
• Intelligent message routing
• Voice & Video Calling
• Priority Messaging
• Auto-Forwarding
• Messaging to External Users

Secure Messaging
• Secure Texts
• Message Recall
• Group Conversations
• Broadcast Messaging
• Message Status (Sent/Delivered/Read)
• Push Notifications
• Searchable Directory
• Multiple Inboxes
• Do Not Disturb

ADDITIONAL INFORMATION
TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.

Ratings and reviews

Please fix this app. I get a constant "Oops - looks like we couldn't sync your account. This could happen if we lost our connection to your device." when trying to log on using my Samsung phone but it works fine on an Apple tablet. This is incredibly frustrating as it's much easier to use the app on my phone and the" mobile friendly" version in browser is not at all mobile friendly - it cuts off messages at the bottom and I can't reply.

I don't anyone likes being on call in the first place and this app only makes things worse because of its multiple strange behaviors that make it hard to use. These include: inability to change the notification sounds. Repeated notifications for unread messages despite viewing all messages requiring restart of app and phone to clear. Strange hand off of messages to next person on call that makes the messages unviewable after you are no longer on call. No dark mode.

Terrible app. It keeps logging me off for no reason. I have to log back in 5-10 times a day. I've tried uninstalling, restarting phone, and reinstalling multiple times, sometimes its ok for a few days and most of the time its more of the same log out, log back in business. Does not send me a notification when I receive a message, not even for urgent messages. Notifications are allowed on my phone. Just a horrible, no good app that's required for my job.

What's new

Performance optimizations
Bug fixes