NC Quick Pass
2.6star
131 reviews
10K+
Downloads
Everyone
info
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.6
126 reviews
Tina Blundell
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15 March 2024
Update: Customer service (during hours) is always exceptional. The app still needs some major work, but I am 100% beyond pleased with customer service. (P.S. I was not using special characters.) The password I set never works. It always requires a reset. The problem is that you are not allowed to reset the password online or through the app. You have to call customers service. But is customer service going to answer on a weekend? No, they will not. Worst app I have ever used.
3 people found this review helpful
NC Quick Pass
14 March 2024
Thank you for bringing this to our attention. When resetting your password, make sure you are not using any characters that are not accepted. If you need additional assistance, please reach out to us at ncquickpass.com or (877) 769-7277. Thank you!
K B
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12 December 2023
The app works. However, it's 6 steps to set HOV status which I think is worse than the old app. It's unsafe to use while driving. The funny part is 1 of the steps is to acknowledge that it's unsafe to use the app while driving! :D There should be an HOV on/off on the main screen. Better yet, create a widget where we can turn HOV on/off without even using the app. Also, what's up with the 15 minute wait?
8 people found this review helpful
NC Quick Pass
20 December 2023
Thank you for the feedback! To ensure your safety, please set your HOV status prior to travel or schedule your HOV trips in advance. It takes the system about 15 minutes to register your transponder as HOV. If you would like to purchase a NC Quick Pass transponder, you can do so online and set your HOV status instantly with the transponder switch.
Garry McCormick
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11 October 2023
It works is all I can say. The older version remembered my login on on Android. This version does not. I keep having to reset password every time I want to log in. It's not my phone as all my other travel apps work just fine. I only use app to verify the payments once EZ Pass emails me that it took funds from my account. When I have been successful in logging in it works as expected.
6 people found this review helpful
NC Quick Pass
25 October 2023
Thank you for your feedback. We are looking at ways to make the login process as easy as possible and hope to release improvements soon.