My Airtel

Contains ads
4.0
86.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The My Airtel App is a comprehensive, free platform designed to manage all your Airtel Prepaid and Postpaid connections conveniently from your mobile device. Leveraging new technology, the app has been fully revamped to provide an enhanced user experience with a more fluid interface, additional services, and exciting new offers.

With the My Airtel App, you can:

- Manage Accounts: Easily handle your Airtel Prepaid and Postpaid accounts.
- Check Usage: Monitor detailed account activity.
- Manage Packs and Plans: Access and manage active and available packs and plans.
- Personalize Services: Tailor your experience with Value Added Services.
- Set Bill Reminders: Never miss a postpaid bill payment with reminders.
- Use e-Services: Access various electronic services conveniently.
- Activate IDD & Roaming: Enable international direct dialing and roaming services.
- Profile Management: Update your profile for personalized services and offers.
- Locate Service Partners: Find the nearest Airtel Service Partners and Service Points.
- Access FAQs: Get answers to frequently asked questions.
- Live Chat Support: Raise queries via live chat with an Airtel agent.
- WhatsApp Support: Get assistance through WhatsApp chat.
-Select Preferred Language: Choose from English, Sinhala, and Tamil for app navigation.

Experience faster browsing speeds and seamlessly manage your Airtel services. Download the Airtel app now and experience the convenience firsthand. Your feedback is valuable—reach out with questions and suggestions at 555@airtel.com
Updated on
18 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
85K reviews
- C -
6 February 2024
compared to other NSP's apps, This is surely number 1. very well designed,easy to navigate... almost no flaws for an app that is designed to the subject. all the app pros aside, 'the service',most important part is lacking. -pkges & data rates are higher/ benefits are lower than other services(unlike old airtel that everyone loved) -not enough pkg options to choose -insane speed limits for pkges(I've experienced telegram) I hope you to consider.
399 people found this review helpful
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Airtel Lanka
8 February 2024
We are incredibly grateful that you took the time to leave us this note. We look forward to serving you again.
Nuwangi Jayasinghe
23 June 2024
Airtel is being worse recently. With internet connection issues and horrible internet speed, I hate airtel. I cannot even send WhatsApp messages, take voice calls, even cannot do simple search in Google due to worst connection. Earlier there was no connection issues, internet speed was very fast, this problem occurred just one or two months ago. I used airtel packages since 2 years nothing happen to speed or connection those days. But now I can't use any social media, YouTube, zoom or anything.
14 people found this review helpful
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Airtel Lanka
24 June 2024
Hi, sorry for the inconvenience. Can you share the details of the issue at 555@airtel.com or WhatsApp us on 0755555555?
Mohamed Rinsaaf
17 July 2024
My airtel app is providing one of the worst payment gateways. i have several times I'm facing the issue. when I try to reload through my airtel app some times it's showing payment is successful and I have received the reload. sometimes it's showing as payment unsuccessful and I haven't received the reload but their deducted the money from my bank account. moreover I contact the airtel customer care and complain regarding this. but their always said, we are not received your payment.
1 person found this review helpful
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Airtel Lanka
22 July 2024
Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at 555@airtel.com so that we can resolve the issue.

What's new

Improved stability and performance.
Implemented UI adjustments for enhanced user experience.
Bug fixes and optimizations for smoother app functionality.