
Rick G
I absolutely hate this app. It’s awkward to navigate, full of glitches, and never sends notifications because it constantly logs me out. My mark was released three days ago, but I only saw it today because I manually logged in to check. All the developers will do is thank me for my feedback and say they’ll pass it on - but nothing will change, because they already have the money from the universities and couldn’t care less about student satisfaction.
2 people found this review helpful
Hi, we’re really sorry about the frustration you’ve experienced. The issues you mentioned aren’t the experience we want for any student. If you’re open to it, please reach out to us at support@aula.ac.uk so we can look into what’s happening with your account. Your feedback does matter, and it directly informs the improvements we make.
Thanks!

Alex P
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if you would ever want to write a message or reply to one using an Android phone, -- forget it: the message you are typing or replying to is glued to the bottom of the screen and remains hidden under on-screen keyboard. Also app seems never remembers your e-mail, making it necessary entering your login and password manually every time you open it.Does not support any modern ways of password-less authentication. It also logs you out at least every day.
1 person found this review helpful
Hi Alex! We're sorry for the inconvenience this may have caused. This is not the experience we want to deliver to you, and we've written a message to your institutional email to better understand and investigate these problems. Please check it and get back to us when you can. Thanks for your review!

Sumayyah Qamar
App gets stuck on the authenticate page on phone. Can't actually get into my account. Also very concerning considering I'm not the only one with this issue, and that it's not been resolved.
2 people found this review helpful