Rebecca Blowfield
Friendly staff. App informs me of what is happening most of the time. Just disappointed with way this is run - buses only ever have zero, one or two passengers on them = lots of empty seats and waiting times can be long. Why not provide taxi sized cars instead or pickup/drop off multiple people at once?
1 person found this review helpful
Wenann Fitz
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app used to work completely up until abbout 6 to 8 months ago. Now I can only book my rides. When i book the app advise it failed and to check internet connection. go to book aa ride again and now aready have a booking. Cannot open the my rides function so cannot see my rides or cancel any. I have not changed my browser which is duck duck go so not google or microsoft related. Messages about my rides all out of sinc and usually arrive once already on bus.
1 person found this review helpful
Jessica Jeong
Today is the first time I've tried to use the app to book for a service. The bus seemed to have arrived right on time, but on a different location from the pickup address on the app. We almost gave up on using the service, but thankfully the bus driver decided to drive around the block and we met by chance and board. We then went to the next stop, and the next passenger had the same issue (address mismatch) Overall I think it's a great service just need to fix the address issue.
1 person found this review helpful