Lorna Larsen
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This app replaced another online banking tool. The previous one worked just fine. There were pages and pages of policy to read before this app would install, and no way of knowing how far I had read. After that ordeal, a teller let me know it was actually the same TOS that I had already agreed to previously. Nothing new has been added, and many of the things that used to work now don't. Also, my accounting software is locked out now, which is extremely inconvenient. Just an awful app.
10 people found this review helpful
Tari Harris
Verity (and BECU) credit unions, here in Seattle, provide exceptional customer service, and user friendly mobile banking! I've permanently cut the cord from large financial institutions- the perks are numerous- free checking, free atms at all 7-11s, plus reimbursement for 6 random ATM fees/mo, low interest rates, free notary etc! Verity, you've taken the time to get to know us. In person, on the phone & through the app. And that's something you just can't buy- it's so appreciated! thank you
7 people found this review helpful
A Google user
It worked ok at the beginning, even though it's slower than the old online tool. And then towards the end of Jan, it just stopped updating my transactions...it just shows them as pending, but keeps current balance. So, I cannot set any categories or much of anything for these "new" transactions. Verity app developers need to debug this app to be faster & more user-friendly!
6 people found this review helpful