Shell Recharge

Shell Recharge Solutions

About this app

Shell Recharge is with you for the journey – wherever and whenever you need to recharge your electric vehicle. Our user-friendly mobile app allows you to locate charging stations, initiate and end charging sessions, check real-time charging status, and view charging history. Access nearly 60,000 charging stations across North America. With the Shell Recharge app, driving an EV has never been easier.


Features allow you to:

• Locate a charger: View all available Shell Recharge charging stations and stations of our roaming partners on the map and bookmark your favorites
• Customize your view: Filter charging stations by plug type to find the best options for your car
• Check pricing: See the estimated cost for charging before you start
• Seamlessly start a session: Us the mobile app to start a charge by scanning a QR code or inputting a charging station ID
• Get a real-time view: View your current charging session status
• Control your account: Access your payment history and receive timely push or email notifications related to your account and charging sessions

Ratings and reviews

Tried to create an account, but the password apparently must be either 8 OR 64 characters according to the displayed error, but it also seems to only display that error no matter what hidden rule you ciolate so who knows. App also just crashes when attempting to login, so its just unusable. Update I suspect their email validation is broken, created a second account with just a change of email address and it stopped crashing.

The app is unable to start a charging session at Shell Recharge stations. At one level 2 charger, it gets stuck at "Authorizing" and the station never seems to respond. At another CCS charger, the first time, I got a charge equipment error, and retrying, I got a "Card authorization failed". Fortunately, I was able to use the Chargepoint app (with the same card at the same station) to start charging. Instructions on whether to plug in vs authorize first are also unclear.

I've spent 45 minutes installing and un-installing Greenlots on my Android Moto G7. 10 minutes of that was with there phone support. When I open the app, it states it's downloading the offline maps. Then it pops up a window and everything disappears. I open the app again, and while it's hourglassing the maps info, I can click on the three lines, and see that I'm logged in to my account. Then the maps install fails again. I am uninstalling it on my phone. The web version works fine on my laptop. Just fyi to all.

What's new

In this app release, we've:
- fixed bugs and made general user experience enhancements.