Nicolas da Luz Duque
This is the crappiest user experience that I ever had for public transportation. There is no way to buy a ticket at the stop, no way to buy a ticket inside the tram, and no info anywhere on how to buy tickets. When, after some digging, you finally find out about the app, you find out that you can't even pay for your trip yet : you have to put money on the app first before you even know how much it's going to cost... Then wait 15 min before you can buy a ticket! I was already at my stop...
Davor Perkovac
Nice and useful application. One suggestion for improvement would be to enable buying multiple tickets with single QR code scanning. Currently if you want to buy multiple tickets you have to scan QR code in the vehicle once for each ticket, which takes way too long in a crowded vehicle. Please add option to the ticket buying screen to pre-select how many tickets you want to buy and only scan QR code once.
1 person found this review helpful
Ganesh Bhambarkar
Need to add money in their wallet. Minimum amount you can add is one euro. I only needed two tickets. One ticket is 0.53. So I added 2 euros and rest of the money is stuck in the wallet. I was just travelling through zagreb. It's not a lot of money but still a bad design.