DPD

DPD Deutschland GmbH

About this app

The DPD App will be even more personal! With the new app, you can now send, receive and return packages - all in one application. Download now and try it out!

The DPD app offers you a variety of useful features:

● Track: Live tracking lets you see exactly where your package is currently located. We'll tell you exactly when we'll ring you.

● Tax: Determine yourself when and where we deliver your package. If you are not at home, you'll never miss a package again thanks to our change options. For example, we can deliver your parcel to a neighbor, leave it in a safe place, for example, deliver it to the garage or the garden shed, or to a pickup parcel shop of your choice. We also gladly deliver your parcel to another location or day - of course also on Saturdays!

● More personal than ever: Define your individual delivery preferences, such as the desired parcel shop and the parking OK. Or tell us how we can notify you about your package, such as: B. by push message or e-mail.

● Return: With a tap, you can easily return your parcels.

● Send: From now on you can also send your parcels via the DPD app - with just a few clicks and without paperwork thanks to a mobile parcel label.

● Access anytime, anywhere: Register and benefit from automatic synchronization between all your devices, such as mobile devices. Smartphone, tablet and computer. So you have access to your packages at any time and from anywhere.

● Features that make your life even easier: With the DPD Widget, you now have all your package information right on your homescreen.

Ratings and reviews

The service is a joke and the app doesn't help in any way. I paid for a parcel to be picked up 2 months ago and nobody ever came. Every time I contact DPD by email or phone they say they are coming and they never come. Never use the app or the service, they just steal your money and provide no service.

The app is basically useless. I had to change the destination of the parcel. I changed the destination in app. This resulted in exactly nothing. The option to chat with the chatbot was absolutely useless. The contact form was useless as well, as it was broken. Has required selection fields in order to send out the contact form. This mandatory selection field doesn't work and report filing was blocked. No contact with humans possible. The app seems abandoned. Be assured that you won't be helped.

I get panic attacks every time I see this delivery DPD , I even pay more to get another one. According to the app, the driver hands the parcel to me personally, I was at work, and he marks it as received! After I called them, they clearly stated that there is nothing I can do and to make the process even more complicated, I have to report it to the sender first and he can report the problem to then contact the driver and ask him...

What's new

Um Ihnen die Nutzung unserer Services noch einfacher zu machen, aktualisieren wir die DPD App regelmäßig. Mit der neuen Version verbessern wir die Performance.

Viel Spaß mit der DPD App!