My3 Ireland

2.6
5.8K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.

- Why My3 stands out:
- Instant top-ups for you, your friends, or family.
- Effortless bill payments, with options to schedule direct debit and unlock upgrades.
- Real-time visibility into your plan usage.
- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.
- Direct chat support with our dedicated agents.
- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.
- Dive into a world of connected living with our wide range of lifestyle products.
Updated on
27 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
5.75K reviews
Paul S
13 August 2025
Unbelievable. New version, enforced update is no longer compatible with my phone. Don't give me that bs that this is for my security, Three. It is not my fault if your developers are incapable of keeping an app safe on android 10. Unbelievable. No app, no Top-up. Site won't connect either so I've had it. Goodbye Three from a customer for over a decade.
7 people found this review helpful
Three Ireland
14 August 2025
Hi Paul, thank you for bringing this matter to our attention. We understand its impact and are actively working to provide you with an update asap. We appreciate your patience and understanding as we investigate further. In the mean time you can access all My3 services through My3 web.
Bruno Ambrozio
24 August 2025
Terrible UX. Authentication with Google results in "This request does not comply with Google's 'Use secure browsers' policy (...)". Pay with Google Pay doesn't work. Also, attempting to access My3 website from browser when without credits doesn't work. It keeps reloading the home page, so I can only yopup when in a Wi-Fi. It's a really, really bad app and website! (btw - not new, years like that!)
4 people found this review helpful
Three Ireland
28 August 2025
Hello Bruno, we are sorry to hear about these difficulties you have encountered. If you could please send some additional details to DigiSupport@three.ie & our technical team will be able to investigate further. We look forward to hearing from you.
AndreaW
18 August 2025
every time there's an update, it logs me out of the app and for some reason never remembers my log in details. when prompted to yet again change password, it doesn't accept "ones already used". it's stupid and annoying. not good to work with either. all in all I'd rather do without it.
Three Ireland
18 August 2025
Hi Andrea, sorry to hear you're facing issues being logged out of the app. We've recently added a new biometric feature for a more secure, seamless login experience. To enable this, select 'Use Touch/Face ID next time' on the password screen. For further assistance, please contact us at DigiSupport@three.ie.

What's new

We have updated the My3 app with further optimisation and even more great features

App support

About the developer
THREE IRELAND (HUTCHISON) LIMITED
DigiSupport@three.ie
28/29 SIR JOHN ROGERSON'S QUAY DUBLIN 2 D02EY80 Ireland
+353 83 489 1247