jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

This portal is just a formality. Complaints are not resolved. This is a one way channel only. Many times complaints are closed with remarks which are difficult to understand for a common man. We get call also regarding resolution but the call is also again a formality. Please improve the working and provide solution otherwise it's just a wastage of money.

Sir, till date all the complaints that I have made on the portal have been resolved on the portal itself. As soon as I complained on the portal, it was resolved accordingly. No officer ever came for investigation. Any problem was resolved. No issue has been resolved till date

Very bad experience. Useless, after 2 days of my complainant you people sending message that the complainant could not be sent to the concern department as there is some technical issues and adviced me to go to awas vikas. When you people can't solve my problem then what is the use of jansunwai.