Citibank KR

한국씨티은행

About this app

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication.


Key Functionalities

▶ Hassle-free Registration
No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up.

▶ Simplified Transfers
Make transfers without the hassle of account PINs, public certificate presentation, etc.
* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security.

▶ Smart Notifications
Never miss another account activity and events/privileges for you.

▶ Mobile Chat
Got questions? We’re right here to help. Chat with a Customer center officer at your convenience.

▶ A Citi® branch, in your hand
With your busy schedule. We know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile®

▶ Enhanced Safety
Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.


Permission to Access

1. Mandatory Access : Citi Mobile® requires access to the following in order to function.
- Files and media : Allows the app to use public certificates, store passbook copy and pdf.
- Phone : Allows the app to determine device ID whether the network is active.

2. Optional Access : Citi Mobile® works best when given access to the following.
- Location : Allows the app to look up nearest branch/ATM.
- Notifications : Allows the app to send notifications.
- Camera : Allows the app to take a picture of ID card, recognize faces, upper body shot, scan bar code/QR code for service application.
- Alarms and Reminders: Allows the app to control automatic log-out.

* Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi Mobile®.
* If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Customer center.
* The use of this Citibank KR app is for the customers of Citibank KR only. Content provided via this Citibank KR app is not specifically created for any territory other than where Citibank KR operates/is licensed to operate.

Compliance Review 2406-01-047 ( 2024.06.18 )

Ratings and reviews

Korean banking system seems stuck in the 1980s. I thought South Korea was meant to be technologically advanced. The citi bank app and the whole Korean banking / payment system is like something that came out of North Korea it's that dated. Why can't everything be more user friendly like in Western countries. This app claims to be an English app but when there is an error, it comes in Korean. Poor app all round

Looks nicer, but since the update, UX design ignores device language of choice for many options and forces Korean use. If change of language is in the settings (which are in English), it isn't obvious

Terrible experience. Keeps showing things in Korean despite having English selected. Error loops back to itself endlessly preventing login. The worst experience I've ever had.

What's new

Enhanced identity verification and service optimization.