Ganesan Selvarajan
Your recent price Hike for Star Bar is ridiculous.. RM 80 is normal rate and at some places it's even cheaper for 5 mug. So what's the point of having a star Bar with apps... No extra benefits other then the points....total rip off. But Ur company's technique is so good start cheap then slow raise the price ..the limit it to 2 voucher and then came up with a time frame to redeem.. as usual Malaysian consumer gets fooled...uninstalling the app.
13 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
16 January 2024
We apologize for the inconvenience caused, Ganesan Selvarajan. We seek your assistance to kindly reach out to us via WhatsApp, Facebook, phone at +6012 281 8888 or email at support@drinkies.my so that we can assist you further in regards to your concern.
Adele James
Promo codes don't work on some accounts and even though I have already updated my address it doesn't appear in the checkout page so I can't proceed with my order. And the app hangs SO MUCH, it's so slow and it takes such a long time for someone to browse, update their info or place an order. Such a shame because, most of the time, the products delivered are very good, just need to fix your app.
27 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
24 October 2020
Hi Adele, thanks for your review. We apologize for the unpleasant experience you've had using our app. We're working hard to make things better for your next visit with us. If you need any help, we're more than happy to help you via WhatsApp, Facebook or via support@drinkies.my. Cheers!
Craig Lee
The UI/UX for the app needs to be improved in terms of location, delivery address, etc. Everytime I want to send to a friend or family, I need to change the main address and my phone number to the receivers, even after I have input their location. Please look into it as how to make sending to someone easier. The location on the top main menu is not in sync and causes the data to be stuck.
104 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
22 September 2021
Thanks for your review, Craig! We've listened to your feedback and you are now able to save multiple addresses, use your GPS location as your address and change your address upon checkout. Please update the application to version 1.9.2. to reap the benefits. With this, we wish you a pleasant shopping experience ahead. Cheers!