![](https://play-lh.googleusercontent.com/a-/ALV-UjW3RV72YNv8xEpGkzk3ezlFShmAnD_r2NOXxSR6S-imB9RlB_LV=s32)
Андрей Чернышев
One of the worsted products I've ever seen. All scenarios are completely non-obvious. I want just to get my _ken ticket, I don't want to download your _ken app, register, spend a huge time just for one event. Also I just want to send a _jen ticket to my friend as a picture or file why does it show me strange qr-pics that randomly change every 3 seconds. Real qr unreadable in dark mode. This service bring only additional steps, restrictions, and problems, I extremely dislike it.
18 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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I have had problems with logging in from the start. The C- code does not get sent. Had to chat with support to log in. They sent me the code in the chat, so I was able to log in, the ticket is inside. Now, hours before the concert, I was unable to receive the code again. A bit frustrating. But the support has replied in a couple of hours, so I have access again... Not too reliable if you prepare for 6 months...
5 people found this review helpful
ticketscloud
11 February 2020
Добрый день! Сожалеем, что пришлось столкнуться с трудностями. Мы работаем над исправлением всех багов, чтобы каждому человеку было удобно и безопасно пользоваться нашим приложением.
![](https://play-lh.googleusercontent.com/a/ACg8ocJcWrxYxeVZevBB2iCWaK3FC51N_Is9FxVkM5T6j5vV_LHTJg=s32-mo)
Baloo The bear
Aggressively forcing an app where regular email or message is all that's needed deserves 1 star indeed. Not to mention that app kept crashing on launch until reboot fixed it somehow.
8 people found this review helpful
ticketscloud
18 August 2021
Hello, we are sorry that you had to face this problem, we are already working on fixing it.