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Buggy system, often can't open the door, terrible GUI (the app defaults to "favorites" where there are no options and no way to add anything, the other buttons are hidden by a bluetooth notification, so actually using the app requires opening it, typing a passcode, closing the Bluetooth popup, clicking on another tab from under the popup, then navigating to a door and selecting to it, in order to watch it fail to open).
3 people found this review helpful
Tyco Security Products - Kantech
12 June 2024
We appreciate that you had taken the time to write a review. Our apologies for the issues you have experienced. Please ensure that you have installed the latest version and do not hesitate to contact your Kantech products provider/installer for a proper follow up.

David Brodeur
What a difference updates make. Folks you want to get your software updated to 8.6 and don't forget to update your hardware's firmware. The local BLE experience with this app is a huge improvement over the previously required Wi-Fi or cellular connection. It was easy to deploy to users and released the door in about a second. Devs, please add a widget for Android so I can have the release right on my home screen.
2 people found this review helpful
Tyco Security Products - Kantech
25 October 2023

JALIL FILALI RAMIREZ
Keep getting the same error over and over: "Object reference not set to an instance of an object" I always have to uninstall the app, re install, link again my account, add the doors I need , and it lasts only one day and then I have re do everything again, super annoying. (Using galaxy S21)
1 person found this review helpful
Tyco Security Products - Kantech
13 December 2022
Appologies for any difficulties you experienced. In order to being able to follow up on any issues you have come across please contact your Kantech products provider/installer at your earliest convenience.