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Buggy system, often can't open the door, terrible GUI (the app defaults to "favorites" where there are no options and no way to add anything, the other buttons are hidden by a bluetooth notification, so actually using the app requires opening it, typing a passcode, closing the Bluetooth popup, clicking on another tab from under the popup, then navigating to a door and selecting to it, in order to watch it fail to open).
3 people found this review helpful
Tyco Security Products - Kantech
12 June 2024
We appreciate that you had taken the time to write a review. Our apologies for the issues you have experienced. Please ensure that you have installed the latest version and do not hesitate to contact your Kantech products provider/installer for a proper follow up.

Shane Knigge
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Too bad Google only allows one review. After 2 years of issues now a new update wiped out all doors for a number of users - AGAIN Auto update on android device completely wiped out all doors, leaving users locked out. Never ending issues make this app unreliable and time consuming to support.
4 people found this review helpful

David Brodeur
What a difference updates make. Folks you want to get your software updated to 8.6 and don't forget to update your hardware's firmware. The local BLE experience with this app is a huge improvement over the previously required Wi-Fi or cellular connection. It was easy to deploy to users and released the door in about a second. Devs, please add a widget for Android so I can have the release right on my home screen.
2 people found this review helpful
Tyco Security Products - Kantech
25 October 2023