![](https://play-lh.googleusercontent.com/a-/ALV-UjV_PgX38zdkiiCAAfqw9GmO22WOXJuuRwLeU3YhMriirvy2gJS2=s32)
M. Elliott Nelson
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The app doesn't do anything once paired by Bluetooth. I can see the device in pairing mode. It seems like the app crashes once paired. The screen has a spinning blue circle that never stops. You can never get to the set up screen, there for it is useless. Phone number just goes to voicemail. The company website doesn't list the device. It only has 3 products. Remote controls for TVs. UPDATE: I am upgrading to 3 stars from 1. I was contacted by a service tech who helped me get the app working. I did not contact service. So I'm impressed with the service. While that helped for a while, it isn't reliable to reconnect once the collar goes out of range, and comes back in range. I also found that the wrong collar was sent to me. The one they sent is a cheaper model, so it will still go back. The concept of the collar is great but it still has teething problems.
12 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUcVx8-RFZxYC3-PahRgHcFxvMpkgkB1F7ZkoNI3tCyWijFm48=s32)
Maurix Suarez
Good product. Very well put together. It has, however, sporadic tony glitches, like getting disconnected at times (at range of 10-15ft) but nothing else. The other thing is more of a "wishlist" that if it has more than one collar, it could have an extra setting to handle them together (group them when more than one collar) so that it can multi train. Other than that, pretty good service and app.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXwqeNPLGoqqEfY3chagGiTPVS34tD5wo-CHktMw5TWaGQdg_Y=s32)
Frugal Shave
Read all the bad reviews and you will discover there is a fundamental lack of understanding and comprehension about how Bluetooth works and why it is included in this device. It's sad really. But the app works exactly as intended. It lets you program the myriad of settings and functions for the collar. You could do most of those functions with just the remote but it's not nearly as easy. The app makes it very easy and intuitive. Program the collar, disconnect your phone and go for a walk
14 people found this review helpful