Primehealth ME

Prime Healthcare Group LLC

About this app

Prime HealthCare Group is amongst the UAE’s leading healthcare provider with a team of over 350 physicians and 1000 supporting professionals providing state-of-the-art medical care to UAE’s citizens and residents. “Personalized care, personally” – is our underpinning culture that drives every individual in the organization to ensure quality service to our patients. This along with our core values of Ownership, Team work, Customer focus, Quality Consciousness, Cost Consciousness, Staff Recognition & Rewards and Speed of action has helped us achieve prestigious awards and accreditations including, JCI accreditation 2016, Voted UAE's choice Superbrand 2016, Winner of Dubai Quality Appreciation Award 2012, Winner of Sharjah Economic Excellence Award 2010, Winner of Dubai Quality Appreciation Program 2007 and Certified ISO 15189 & ISO 9001 – 2008.

Primehealth ME App offers easy access to a comprehensive suite of health management features:

Visit Details: Patients can view their full medical summaries, including complaints, diagnoses, services received, medications, and care plans.

Laboratory Results: Lab results can be viewed in graphical format and downloaded directly from the app.

Prescriptions: The app provides a list of medications prescribed during visits and sets reminders based on the prescription schedule.

Radiology Results: Patients can download their radiology results directly from the app.

Chronic Condition Management: For diseases like hypertension and diabetes, patients can subscribe to the 'FALAK TAYEB' program. This includes FDA and MOH-approved devices for self-assessment of blood glucose, blood pressure, temperature, SpO2, and heart rate, with the ability to push values to their medical records for monitoring by healthcare providers.

Rewards Program: PRIME Rewards is designed to award patient loyalty.

Additional Key Features:

Doctor Information and Profile: Access detailed information and profiles of doctors.
Branch Location and Navigation: Find and navigate to branch locations easily.
Appointment Reminders: Receive reminders for upcoming appointments.
History of Visits: Review the history of visits along with prescriptions.
Medication Reminders: Set reminders for medication intake.
Health Tips: Access health tips to maintain well-being.
Request for Appointments: Conveniently request appointments through the app.

The Primehealth ME App is designed to enhance patient care and streamline health management, providing a comprehensive tool for managing medical needs efficiently

Ratings and reviews

Awful app, does not integrate well with uaepass , does not login even with password resets. Screens go blank on choosing my prime icon. I don't find any utility with this app and have to call to get things done.

After the 13/07 upgrade the app keeps on crashing, i cannot access my lab details as it redirects me to prime rewards instead. It used to be a decent app but now cannot see the use anymore with all the bugs Update 20/07 seems bugs have been fixed and app is working well now.

The app won't let me log in with UAE Pass, and when I thought I've logged in, it refuses to book me an appointment. I've been trying to book for an appointment for 45 minutes.