![](https://play-lh.googleusercontent.com/a-/ALV-UjVV3_k1XMZAmgOlhvwUCOypvnhAa85DYEO5gGr2THhIcfCAMg_G=s32)
Ryan Jacques
This app is a real shame for such a great and essential service. The location picker is practically broken, it often won't even register a location, and if it does it takes minutes to load the correct address. Even worse, submitting requests fails the majority of the time, it just keeps spinning and forces me onto the 311 website which performs significantly better. How many requests are missed because the app can't handle submitting them? Completely unnacceptable and not accessible, fix this
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUweSfv1G-lzKxg84sTEGmhTY15E2wmP70bKMfUW109ilNYo0dT=s32)
Nathan Beaudin
This app will not, under any conditions, allow me to put in the correct address. An automatic location search gives me a specifically wrong address. If I try to enter it in manually it reverts to the specifically wrong address it found using location services and I have no power to change anything.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWk9G8DDR1h4EikoY_0LZuJaBFC3eKHNLDVbEl0Eiautu80NYfb=s32)
mossburger55
- Flag inappropriate
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When I make a report I need to put a location but half the time it puts a wrong location. The map function is bad. So I tried to delete my previously posted case, but there is no delete function either. It seems like the app only accept certain number of claims and I ended up not being able to post a real case with real address.
4 people found this review helpful