Level Home

3.2
480 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Level Home app lets you use your phone to lock and unlock your door. With award-winning design and engineering, Level Bolt and Level Lock+ are bringing the next generation of smart locks to your home.

Easily share access with friends, family, and people you trust. Track activity history from anywhere to see who’s come and gone.

Level works with smart home platforms such as Apple Home, Google Home, and Amazon Alexa from anywhere via app, voice, or automations.
Updated on
3 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
456 reviews
Saltanat Kali
9 September 2025
It used to work well, but recently as I send invitations, they accept it but when trying to lock or unlock (Level Bolt), it gives error messages and doesn't work at all. I have contacted support and did everything they said to try, and yet nothing! This is so frustrating. It became useless except for me and one more family member who has access. But doesn't work for any new invites for Passes and People. Nada.
4 people found this review helpful
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Gary Tarbell
20 September 2025
very glitchy & unreliable. Once you get a lock working, it will work very well. But it takes multiple tries, multiple firmware update attempts, factory defaulting every time something doesn't go perfectly and IMMENSE patience. I would not recommend level products to non techy amateurs. I work professionally in surveillance/security technology and I'm pulling my hair out. if it wasn't the ONLY consumer product on the market that fits my needs for one particular gate lock, I wouldn't buy any
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Artem Bobylev
24 July 2025
Latest "update" to the android all made it far more difficult to use, and it no longer works with Level WiFi Connect. The second you set up the wifi, the device immediately shows offline. The old version had no issues with WiFi, and the Apple version works fine. You need to fix your application since it makes the lock use frustrating. Update: It seems like the app is flawed compared to the old version. If WiFi is off, the level connect appears offline. Basically, you can't use cellular data.
2 people found this review helpful
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Level Home
22 July 2025
Hi Artem - thank you for your detailed follow-up. The connectivity issue you described was addressed in our most recent app update (v2.1). Can you please let us know if this resolves things for you and reach out via support@level.co if you’re still experiencing this behavior on v2.1?

App support

About the developer
Assa Abloy Level LLC
playstore@level.co
110 Sargent Dr New Haven, CT 06511-5918 United States
+1 650-630-9932