Beej-A Koupps
- Flag inappropriate
- Show review history
I do like the clean interface, but it isn't worth the inconvenience of not being able to upload receipts. it even says in their IRS letter that I can upload receipts in the app, but there's no reply to the letter, and I can't upload a pdf as I can on the website... need an awkward photo or screenshot. also, it won't remember my credentials, & it was kind of hard to find after installing. why isn't the app named "asiflex self service" as it is in the store?
5 people found this review helpful
A Google user
It worked in the sense it let me upload a photo but I am very concerned that the last update was over a year ago. It would be wise to bring it up to 2020 standards, including the latest biometric API supporting fingerprint and facial authentication. This handles medical info so being updated, at least every six months, would instill more confidence.
19 people found this review helpful
We appreciate your feedback and share your concerns about protecting your information. Our goal is to ensure the greatest level of security reasonably possible, and biometrics is one avenue that we are exploring. Look for updates coming soon.
Holly Janee
This app having trouble remaining logged in. I have logged in twice filled out all the fields (which the date field is not user friendly!) then went to select my documentation pictures and the app logged me out making me start all over! This has happened on more than occurrence and really needs to be remediated. It makes it alos impossible to use the app.
5 people found this review helpful