ng peisze
The app is always hanging.. whenever I on the app it's stuck on the page.. end up I have to go through the website to buy the data as I ald have the sim card so I jus have to use back the same sim and buy data for the next trip.. if the app is working well everything is perfect.. so far had used the sim card for Malaysia Beijing so far so good. Pls do something to ur app which is not working very well.
SHINETOWN TELECOM
11 March 2024
Dear Customer,
Could you set notification 'allow'' for the APP? Could you contact our 24x7 Customer Service Officer for your account number, we are able to check for you.
Hotline: +852 8300 1001
Email: cs@airsim.com.hk
WhatsApp: +852 6990 6000
WeChat Official Account: AIRSIMROAM
Facebook Messenger: https://m.me/airsimonline
Duey Net
The cellular data service worked, but, the prices are expensive. Even though it will show you a very low "price per day", you would need to buy a package for at least a month to get that rate. Regular tourist packages are 10 times that amount. Very misleading, and not worth it when services like Airalo exist.
2 people found this review helpful
SHINETOWN TELECOM
19 July 2023
Thank you for your comment. We will pass your feedback to our marketing for review. Please be aware that for shorter travel periods, there might be a slightly higher price. At AIRSIMe, we strive to support multiple operators to ensure the best service possible, which sets us apart from others.
Thanks for your input and we wish you a wonderful trip.
A Google user
When I was in Beijing, and around it was good. When I moved south to Fouzhou, Putian, Meizhou and Chaozhou it did not work at all. My phone could receive LTE, carrier was China Telecoms and APN was cmhk. But it refuses to connect to internet. Pls advise as I am wondering if the China/HK combo was the right choice. I will be going to Jinan, Taiyuan, Shanxi in October. Please advise.
19 people found this review helpful
SHINETOWN TELECOM
13 September 2019
Since we will use different supplie and mostly are auto APN, you can check the correct APN from the Valid package , please contact our 7/24 Customer Service, we are able to help you at once.
Whatsapp: +852 6990 6000
Facebook Messenger: https://m.me/airsimonline