A Google user
I've been using this app for the past year to monitor two cameras at a summer cottage. The app worked well until about two weeks ago when it consistently "loses" one camera. When I am on the local network, I can easily add the camera back but it disappears again within a few hours. I never have any trouble accessing the cameras with PC software so I know the cameras and their connection to WiFI is okay. Google Play claims the app hasn't been changed in six months so I am mystified why I am suddently having this problem. It makes the app useless for monitoring purposes. 9/10/2018 Update: App now "loses" both cameras and I have to add them both back each time I use the app. 1/15/19 Update: I finally resolved the problem with having to add the cameras back each time i used the app. On my Android, I cleared the cache for the app, uninstalled the app, and reinstalled. Clearing the cache seems to be the solution. Everything seems to be working well for the past couple of weeks so I changed the app rating.
4 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
Either the latest app update or firmware update has rendered my model P2 1080P WiFi camera unable to detect ANY WiFi networks! That's right, exactly zero networks (I have 3 in my own house alone)! I have reinstalled the app and performed hard resets on the camera itself many times and still the same outcome. I am now forced to use Ethernet cabel only, which will not reach to the location where the camera was. THIS IS NOT WHY I BOUGHT THIS CAMERA!!!!
5 people found this review helpful
Bodtke PhD
Currently the app is completely useless. Cameras work well currently, although they only recently will connect via WiFi after about 5 months of the same behavior stated by others in reviews. Biggest issue is all cameras have been reset to factory settings trying to connect them to network and without the app functioning, cannot set a new password which means...useless.
5 people found this review helpful