Bell Smart Home

2.8
640 reviews
1L+
Downloads
Content rating
Everyone
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About this app

The Bell Smart Home app is your connection to your home, providing instant control of all system devices and features and real-time customizable notifications.
With this app you can:
▪       Arm and disarm the system from anywhere
▪       Receive instant notifications and alerts, on burglary, smoke, flood or carbon monoxide
▪       Perform one-touch commands to adjust product settings
▪       Stream live, or recorded, video feeds from your indoor or outdoor cameras
▪       Control and set schedules for; lights, locks, thermostats and garage doors
▪       Create and edit scenes (i.e; when you open the garage door, the security system can disarm and the lights turn on)
▪       Set location-based automation (i.e; if you’re 5km from home the door will lock and the alarm system will arm automatically)


Need help? Contact us: smarthomesupport@bell.ca
Updated on
18 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
604 reviews
Edgar D
7 July 2024
Pretty basic app, not much to manage with it. One would expect to be able to set a timer for a device(at least) but nooo, it's too complicated it seems. In comparison, alexa app is far superior in every aspect in terms of what you can customize for a plug, light and pretty much any compatible device. most annoying thing, it refuses to conne t to the camera wben you need it, so forget about talking to whoe er is at the door(70% of the time fail)
5 people found this review helpful
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Derrick Murray
23 June 2024
The 7/24 video view (video camera icon) does not work since the app upgrade with new look and feel. Just keep spinning until it times out. This only happens on Android devices. It works on Apple. Please fix ASAP!!!! 06/23/2024 update - Did some further troubleshooting. Looks like this is only a problem if the android device is connected to 5ghz wifi network or on a 5G or LTE mobile network. The 7/24 video view works on 2.4ghz wifi network and 5G+ mobile network. PLEASE FIX ASAP!!!
5 people found this review helpful
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A Google user
10 December 2019
Updated review: I gave this app a negative review previously but a couple of months ago, an update fixed a lot of bugs. It is now working properly and reliably 95% of the time. It still hangs once in a while but for the most part, it's a terrific app with some really good functions. The only thing that would make it perfect would be the addition of a panic button. There is one on the keypad so the app should have one as well.
22 people found this review helpful
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BellCanada
21 January 2020
Hi Claude, we apologize for the experience. If you are still experiencing this, please send us an email including your account information, details about the issue and the best phone number to reach you (...) // UPDATED : Hello Claude, thank you for your suggestion, we appreciate it. It has been forwarded to our internal teams.

What's new

Minor enhancements