Nancy Dreisbach
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For the most part the app is fine, though there is no option to indicate when a passenger uses your phone. Since it affects your discount, that option should be provided. I also noticed it seems overly sensitive for stopping too fast, when one would hardly consider it a hard stop. I haven't seen it score anything but 1 or 5 stars. Since there are various degrees of braking, there should be varied scores given.
Thanks for your review and feedback, Nancy! We’re working on new labels for this but for now, you may use the label ‘Other’ for these trips. Regarding hard braking, make sure your phone is secured or mounted for the most accurate readings. If you'd like us to review trips or provide best practices, please email us at streetsmartsupport@amica.com!
Victor Tso-Guillen
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Decent application with great rewards. I do wonder if they ever reset so you can keep earning. Not great about timing of events, occasionally thinking I braked an impossible amount or used the phone when I pulled over first. Generally speaking, the app has gamified safe driving for me and I'm driving better for it, except the occasional reluctance to brake hard when someone does something silly in front of me.
Thank you for your review, Victor! We are exploring new reward opportunities for drivers, but currently they do not reset. We'd be happy to review your trips with you to address some of your feedback and provide guidance on the way the app registers hard braking. If you're interested, please feel free to email us at streetsmartsupport@amica.com!
Ikramullah Azizi
Overall, it is a nice app, better than my expectations. But there are flaws with the hard braking and speeding. It takes both as wrong at times, i dont know how speeding is calculated, as I have noticed that it's wrongly showing as speeding, although one would have driven perfectly fine.
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Hi, Ikramullah! The app registers force felt by the phone when slowing down. To help avoid hard braking penalties, make sure the phone is secured so the app can properly measure braking. Speeding is recorded when moving 9 mph or more over the speed limit. If you'd like us to review trips for you, email us at streetsmartsupport@amica.com! Thank you.