ANACITY IN

ApnaComplex

About this app

Introducing ANACITY IN – a dynamic evolution of ApnaComplex! Unveiling a fresh brand identity, our app redefines community living with innovative features, seamless management, and enhanced user experience. Elevate your residential experience with ANACITY – where smart living meets modern convenience. ANACITY offers features that add convenience to the lives of both residents and the Management Committee.

Using the ANACITY IN app, you can effortlessly perform the below actions:
• Book a facility such as a tennis court, gym, clubhouse, party hall, etc.
• Track vehicles entering the gated community.
• Issue Gate Pass to your domestic help.
• Book or order from local services.
• Access Apartment Owners Discussion Forums and participate in discussions. This greatly helps reduce e-mail clutter.
• Access Apartment Interest Groups to share interesting events, celebrations, stories, news, images with your neighbors.
• Approve/Pre-approve visitors or guests at the apartment gate.
• Inform expected visitors to the security.
• Lock and unlock your vehicles from the app for additional security.
• Raise Maintenance Complaints to the Staff along with pictures of the issue.
• Scan the QR code assigned to each facility and raise complaints if the said
facility is malfunctioning. This feature is unique to ANACITY.
• View and pay dues.
• Access Apartment Member Directory.
• Track and Update Action Items of the Society Managing Committee.
• Access Apartment Maintenance Staff details.
• Switch between apartments for those who are part of multiple complexes.
• Add new members to the application. Through the ANACITY application, residents of a community can receive automated alerts and notifications such as,
• Alerts for School Bus pick up/drop of your child
• Alerts for Guests/visitors to the flats
• Alerts for domestic staff attendance
• Alerts for important notices and meeting reminders
• Automated reminders to pay maintenance dues. The above are only a handful of alerts and the application is designed to send many more such vital alerts.
• The app also can be used by the maintenance staff to manage entire helpdesk operations.
• Staff can log new complaints, and update/close existing complaints.
• Take pictures of an issue before resolving and after resolving it and attach them to the complaints.
• Record Readings of Utilities (such as Water Meters, Reticulated Gas, Energy
Meters) digitally.
• View Action Items assigned to them. Using ANACITY, society admins can:
• Track key vitals of the society
• Broadcast emergency notifications via mobile alerts and SMS to all owners
/residents
• Access financial statements of all flats.
• Track complaints of all apartment residents
• Post notices about key updates. Want to experience the power of smart living?

Head over and install the application
Visit https://www.anacity.com/in

Ratings and reviews

Worst app with no customer support available to address app related issues. Even after selecting zero frequency for emails, I am still getting emails for all notifications. Raised issue with support team but all I received was a ticket number. Its been over a month now since I raised the issue. App always crashes while trying to load large number of data e.g. list of househelpers in the society.

Lot to improve in terms of user experience. It's way below when compared to my gate. No way for escalation of complaints even though it shows escalation level. Notification is delayed.

My biggest issue with Anacity is the promotional notifications or ads like (Amazon fresh super value days, LivSpace etc.) that they push too frequently. I tried multiple options to disable these annoying ads from popping up randomly every now and then but I couldn't find a setting within the app for this. There is an extensive set of notification settings in the app for all specific kinds of activities but not for ads. This to me does not look like coincidence.

What's new

Bug Fixes and Performance Improvement.