Mory Garfinkle
The new version of this app works reasonably well, but I've been to a number of locations that don't have their register system running correctly to scan the app. This needs to be a mix of the old version with self check-in, and the new version by scanning a qr code on the receipt. It should recognize the items sold and give you points for every dollar spent, similar to the Dunkin, Starbucks, or Wawa apps.
1 person found this review helpful
Tek Nik
Rewards keep disappearing!! I did have one reward, along with the spring free ice reward. We went for the free ice, and planned on saving the other reward, since it wasn't expiring for a bit. (Keep in mind I lost rewards between seasons) Needless to say, both my rewards disappeared, and I never got credit for my last 2 visits. The locations I go to, the people are great. The app is a constant source of frustration!
70 people found this review helpful
Missy Oz
I love Rita's however I would agree w/ some comments. Sometimes the rewards don't show up. Sometimes it won't scan. If I do get a reward almost anyone that works at Rita's doesn't know what button to push if I want to upgrade to a large & what I don't like the most is that I go to Rita's more than one time a day and I can only get scanned one time. I spend $300 a month. I should get my 2x a day!!!
10 people found this review helpful