4.3star
141 reviews
10K+
Downloads
Everyone
info
About this app
The AskRail app is a hazardous materials safety tool for first responders who are first on scene or directly support the first on scene in the event of a rail incident. Access to certain features, including the ability to query rail car contents based on an equipment number, is restricted to authorized personnel.
To obtain authorization to use the restricted features, you must assert that you are a first responder, provide information about your emergency response agency, and identify a supervisor who can attest to your first responder duties. You also must obtain sponsorship from a Class I railroad. This process may take up to several weeks.
AskRail is a collaborative effort among all North American Class I railroads, the Association of American Railroads, Railinc Corp., and the Transportation Technology Center, Inc. AskRail for Android is FirstNet Listed.
For more information about AskRail please visit: www.askrail.us.
To obtain authorization to use the restricted features, you must assert that you are a first responder, provide information about your emergency response agency, and identify a supervisor who can attest to your first responder duties. You also must obtain sponsorship from a Class I railroad. This process may take up to several weeks.
AskRail is a collaborative effort among all North American Class I railroads, the Association of American Railroads, Railinc Corp., and the Transportation Technology Center, Inc. AskRail for Android is FirstNet Listed.
For more information about AskRail please visit: www.askrail.us.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and App activity
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.3
138 reviews
Chad Jenkins
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26 September 2021
Have had this app for response reference with the FD and HazMat Team. Since the update I can't do anything with it. Uninstaller and reinstalled and now soooo many hoops to re-verify and re-register. Cant fill in half the areas to register. What a mess. Once they get it figured out I may reinstall. Good Info if you can get it to work. The problem I am having is registering again. It won't accept info or let me edit fields. I have already been verified when I used it before.
7 people found this review helpful
Association of American Railroads
19 August 2021
Hi Chad, How frustrating! Could you try the following steps or contact us at support@askrail.us? We would love to help.
To clear the app's data, 1. Go to your device's Settings menu 2. Select Apps 3. Select AskRail 4. Select Storage 5. Clear both the Cache and the Data, it is crucial that both are cleared 6 Open the AskRail app and register
Dave Lightner
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16 September 2021
I have used this app for a year or so with no problem. Then when I needed to verify my email address then the program stopped working. Wouldn't let me verify email address and so forth. I have uninstalled & reinstalled the program 4x. Each time to no availability. It is a decent program if it works properly.
1 person found this review helpful
Association of American Railroads
16 September 2021
Hi Dave, Could you try the following steps or contact us at support@askrail.us? We would love to help. To clear the app's data, 1. Go to your device's Settings menu 2. Select Apps 3. Select AskRail 4. Select Storage 5. Clear both the Cache and the Data, it is crucial that both are cleared 6 Open the AskRail app and register.
J B
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18 July 2021
Currently this is a 1 star app that I would not rely on for any real world issue. For the past year it has not worked, regardless of updates but I had hope that after this latest update it would work as it was meant to. After following instructions for the update, it wouldn't allow me to enter text into required fields to reregister my device. Developer contacted, we'll see how it goes.
8 people found this review helpful
Association of American Railroads
19 July 2021
Hi JB, This is terrible news. I would really like to help make sure that AskRail can provide you the support needed especially in an emergency situation. Would you be able to mention that you submitted a review on Google Play in your case with our support team so that I can work with you directly? I'd really like to understand your experience.
What's new
Minor bug fixes.