Billy Millions
It's good, but there are quirks. At one time, I would have to log in to the app... Every. Single. Time. Although that has been fixed, now when I try to do the trending for refrigerant or air temp conditions, it either goes back to the welcome screen, or crashes completely. I already have the latest update (as of this writing) from July 8, 2024, and the play store does not indicate that there is any update available. I don't want to do 'custom trending' every time, I prefer the regular trending.
Automated Decision
14 August 2024
Thank you for your review and insight! For regular trending, please reinstall the app and tell us if the issue persists. Also, since settings can be saved on Custom Trending, there is no need to set it up every time, so could you tell us why you prefer to use regular trending? Please reach us out at info@automateddecision.com or at (267) 753-6000.
Johnny Baggins
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So the random login issue appears to not have been fixed but if I may, might I suggest the possibility of doing a biometric login as that would make it not really an issue much anymore. Also, having to log in with a data connection just to view your tools is completely ridiculous except for the occasion where you would need to save the data. I would suggest doing a light version of this app or a light mode where you can just simply view the tools. Testo's app is much better in this aspect.
1 person found this review helpful
Automated Decision
1 July 2024
We apologize for the inconvenience. We are aware of this problem and are currently fixing it. The fix for this log out issue will be available in our upcoming release, so check for updates during this week. You may also reach us out at (267) 753-6000 or at info@automateddecision.com for further assistance and please consider updating your review.
Aaron Muddiman
They were working ok. However, they very often will not work. Flash yellow. Had to flash firmware several times, but the issue reoccurs after several uses. This last time made me the maddest, the app all of a sudden will not see any single device. Went as far as uninstalling the app, and reinstalling. Which could not have happened at a worse time. While working with a customer that was diligent with following along on a maintenance of their system. Extremely frustrating.
4 people found this review helpful
Automated Decision
7 June 2024
We regret the inconvenience and would like to help you resolve this. It is hard to judge right away whether your issue might be tool or software related, so please contact us at info@automateddecision.com or (267) 753-6000 for further app assistance. You may also call (714) 634-1844 for tool support.