jean christophe le guen
Quicker than website when it is working. But I would say it works 50% of the time. Always the same issue is when trying to upload the receipt. Screen will freeze and app shut down. This issue is to be fixed.l and you are to restart the process. Luckily info is saved but still need to resubmit. Fail again. Resubmit until it works. Some time after 3 trial it works, some other time I just have to give up. I'm using a oppo phone. 2 stars since not reliable.
Wojciech Sidor
When it works, all's good and easy. However, the preauthorisation bot has claimed multiple times I am not authorised and need to log in - after having just logged in. Restarts help, but only sometimes.
2 people found this review helpful
Ibrahim
I find it difficult the qay it is set to choose your country and the date the symptoms started ( no option to write it down in the bar ) For example i have to scroll down yo 2012 to set the time the symptoms first appeared, also if you live in Zimbabwe good luck setting the currency 🤣 It's great to have an app but it's in convenient. Also there is no option for the WEB chat support which is the most helpful channel to resolve your issues. It needs to be integrated in the app as I see
8 people found this review helpful
Today we have launched a new in app messaging service. You can send us a message at anytime and get push notifications when we respond, so there is no need to wait in the app. The new version also includes the ability to search for country and currency. I have forwarded the date selection troubles you have mentioned to the team.