ProMonitoring

Candid Co.

About this app

The ProMonitoring™ app makes it easy and convenient to safely straighten your teeth with clear aligners prescribed by your dentist. The ProMonitoring app is a virtual HQ for tracking your clear aligner treatment and sharing progress with your provider from wherever life takes you. With this convenient app, you’re never far from exceptional oral health care.

The ProMonitoring app will help you take scans of your teeth, communicate with your provider, and send your provider updates on how your teeth are moving throughout your clear aligner journey. You’ll get handy reminders when it’s time to scan your teeth and you can always email with our support team if you have any questions.

How does the ProMonitoring app help during treatment?
- Take scans of your teeth from anywhere
- Get the go-ahead to move to the next step
- Track your progress during treatment
- Avoid unnecessary office visits
- Email with our support team
- Get timely feedback from your provider about your treatment

Ratings and reviews

Taking the required scans was difficult the first few times but now I've taken 5 scans and it's getting easier. The first few times I had my phone facing the wrong way and couldn't understand why my scans were rejected. If I had reviewed them before I uploaded them I would have recognized my mistake. For a person my age it's a learning process but I'm sticking with it. I like this more than having to go to my dentist's office for her to take my pictures because I live 30 minutes from her office!

This service is incompatible with a Pixel 6 Pro. The ScanBox interferes with the camera aperture and the app is incapable of correcting this via software (Enable zoom, manual camera control/camera selection, etc). Customer service doesn't care about correcting this from either a software or a hardware standpoint, instead advising to watch the demo videos more because apparently that somehow corrects a design flaw? Get Invisalign instead, don't waste your money

This is my 1st time using anything to straighten my teeth and its pretty easy to use. I like the walkthrough virtual assistant at each step, the progress tracker, the scan reminder etc. The staff are very proactive and respond when you have a question. I do see a difference in my smile and I am happy I went with this option instead of any other, thank you!

What's new

Your ProMonitoring™ app has been updated.

• we fixed a bug where messages appeared with the wrong date

Happy scanning!