Bria - VoIP SIP Softphone

CounterPath Corp

About this app

Looking to download Bria Solo or Bria Teams? Find it here. Your everyday business communication tools, all in one place. Easily call, video chat, message, meet and share with Bria communication and collaboration.

Bria lets you take communications anywhere, no matter what network or device you use it on. Bria is available across a variety of devices, including phones and desktop PCs, and easily works with your VoIP service or call server.

• Talk with high-quality voice calls. Make calls between Bria team members instantly*, or set up your call server or VoIP service to call mobile and landlines.
• Chat instantly by sending a quick message instead of an email.
• Start a chat room or grab a colleague's attention @ mentions.
• Meet face to face even if you're miles apart with HD video calling
• Share files, photos, videos and more from Bria and reduce swapping between apps to collaborate effectively and efficiently.
• Bring conversations to life with emoticons for chat.

*Bria Teams includes unlimited voice and video calls between team members. Operator data charges may apply. We recommend using an unlimited data plan or Wi-Fi connection.


Looking for support or troubleshooting help? Reach out and contact us at https://support.counterpath.com/


IMPORTANT NOTE
This version of Bria is tied to CounterPath Bria Solo and Bria Teams solutions and requires an account to log in. Without an account, the app will not work. Available features are dependent on your subscription. Please visit the CounterPath website for more information.


Emergency Calls

CounterPath's Bria mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of CounterPath is that CounterPath's Bria product is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. CounterPath will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Bria as a default dialer may interfere with dialing emergency services.

Ratings and reviews

Works well, but exhibits odd behavior. For example it rotates the screen very quickly when I first turn it sideways, but it takes much longer when setting it right. Because of that, sometimes I've hit the wrong button and ended a call or selected the wrong option. Also, I've disabled the auto start on boot option and disabled my account, but it keeps restarting and reconnecting by itself.

Been using this for a while now. Every time an inbound call comes in and I'm doing something else that uses the audio (like watching YouTube or listening to Spotify), the microphone won't work in the call and I'll have to call the person back. This is a pretty big issue. I've tried updating, restarting my phone, etc. Kind of defeats the point of having it on my phone. Still doing troubleshooting on my end and if I'm able to find a fix, I'll change my review.

Using Teams and it is working well for everyone on both laptops and phones. Now our employees have access to their office extension when they are not at their desk. I did find that the app will have to tie up connections to the PBX. I was getting 403 unauthorized. I had a connection limit of 5 and only my cell phone and a desktop phone. Some how Bria was holding more than 4 connections open when it was no longer logged in. Once I increased the limit, all was well.

What's new

Bria 6.18.1.138314

Audio device handling improvement.