3.6star
5.46K reviews
5L+
Downloads
Everyone
info
About this app
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
5.39K reviews
Ricardo Jr Vismonte
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20 July 2024
Bill Payment yet to be updated even after making payment on it, the app shows that I still have a balance to pay instead of zeroing the amount post payment. I can share some screenshots if needed too. Feel free to reach out.
Dubai Electricity & Water Authority
22 July 2024
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
Asjid Semab
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23 June 2024
If you live in Dubai don't buy EV car because in Dubai DEWA provide world most lower quality charging station mostly charging station not working and no have any other options in Dubai for charging. DEWA service team tomuch slow for example 1 charge repair in 3 to 6 months. I don't know DEWA why do that why not install good quality charging station. limited opinion and bad charger mostly c damage car battery.
1 person found this review helpful
Dubai Electricity & Water Authority
24 June 2024
Sorry for the inconvenience. Please note that your comment is acknowledged and will be forwarded to the concerned team. Also, Through DEWA Website and Smart Application users are able to locate DEWA Green Charger stations and status. For more information, please contact our customer care center on 04-6019999. Your Happiness is Our Priority.
Meheret Goda
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4 July 2024
This is a cumbersome application. I cannot do the simplest things, such as paying a bill through this application with a chain. So now I cannot log in, and I have to try more than once to complete the required procedure. I ask you to look into this issue.
Dubai Electricity & Water Authority
4 July 2024
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
What's new
'Support' option for general and service-related inquiries which also includes tracking service
Performance improvement and App enhancements
Performance improvement and App enhancements