vidya parameswaran
the app is not working.. I am getting message about scanning my device and then saying unable to complete device verification. I think after the recent update something has gone wrong
4 people found this review helpful
Gopal Krishnapillai M R
- Flag inappropriate
- Show review history
One of the most cumbersome apps with so many unnecessary hurdles in the login processes. No other banks mob apps, except Dhan Bank, is having, apart from MPIN, cust ID in the login process. Pls try to remove such unnecessary hurdles. Today I tried umpteen number of times to transfer some money About 5 days back, I changed my phone and tried to create MPIN, I was asked to do it in mobile data, instead of thru Wifi, even then I couldn't succde. Hopelesselly hopeless App; hell with it
7 people found this review helpful
Dhanlaxmi Bank Limited
21 January 2023
Dear Gopal Krishnapillai, we apologize for the inconvenience caused. Mail us your concern and details at customercare@dhanbank.co.in to assist you. Your experience with our application is of utmost importance and we will be glad to make it better. Regards, Team DhanlaxmiBank