The online queuing application for DPMPTSP services (Investment Service and One-Stop Integrated Services) of East Java Province is a digital platform that allows users to queue online before accessing services at the DPMPTSP office.
The advantages of this application:
- Avoiding Physical Queues: By using online queues, users do not need to queue at the service location directly.
- Shorter Waiting Time: With online queues, the system automatically manages service times and slots for each user.
- Access to Service Information: Users can access information about available services, required document requirements, and application process steps through this application.
- Increase User Satisfaction: By providing services that are faster, more efficient and scheduled, the online queuing application can increase the level of user satisfaction with DPMPTSP services.
The application was developed by the Investment and One-Stop Services Office of East Java Province.