Hercules - CyclePay

3.7
436 reviews
10K+
Downloads
Content rating
Everyone
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About this app

IMPORTANT: ONLY WORKS IN HERCULES LAUNDRY LOCATIONS. LOOK FOR SIGNAGE.

You can easily start cycles on washers and dryers in your laundry room with your phone. You can also send service requests if needed. *Real-time machine status only at select locations.

For any service related issues, problems starting machines or to request a refund, please contact Hercules at SERVICE@HERCNET.COM or 1-800-526-5760.
Updated on
11 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
432 reviews
Rob Moretti
19 June 2024
I cannot express how bad this app is. I'm sure this may be tied somewhat to the machines that are being used with it but there are some machines in my facility that generally work after 2-3 tries and some that will not connect even after 20 payment attempts. Switched back to using the card and will not be looking back.
1 person found this review helpful
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Wanjiro Gethaiga
14 August 2023
When it works it makes things very efficient. Sadly, this app is so unreliable. It constantly doesn't connect to the machines which means that you have to take an extra step and put money on a card (usually more than you wanted to put on the card) This app is supposed to make things easier, but it doesn't. This is an extremely frustrating app.
8 people found this review helpful
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Richard Morrill
28 February 2024
Save yourself the trouble, just pay up and buy a laundry card if your location still supports them. It's much, much slower to start cycles with the app than it is with the card. This app is unfixably bad because it uses Bluetooth talk to the machines. Bluetooth inherently has a pairing delay that app developers can't really do much to avoid. The only thing they could maybe do is persist the connection between the machine and your phone so you can top off dryers more easily without the delay.
2 people found this review helpful
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What's new

Removed unused code/features

App support

Phone number
+18005265760
About the developer
Hercules Corp.
adam.may@hercnet.com
550 W John St Hicksville, NY 11801 United States
+1 516-606-5589