Philips WelcomeEye

Name: Philips WelcomeEye
Availability: InStock
Rating: 2.25 (978 reviews)
Author: Extel

Extel

2.2

978 reviews

1L+

Downloads

Everyone

About this app

Stay always connected to your home thanks to the Philips WelcomeEye application.
Whether out of Home, or indoor unit out of your reach, keep connected to your visitors from anywhere in the wolrd ! Our Wifi Video Door Phone connects to your Internet box and forwards any call, within seconds, with high quality transmission.

Updated on

23 Oct 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.2

950 reviews

Ste We

3 October 2022

Worst experience I ever had with an app and device combination. Works maybe 1/10 times. When it works the connection to the camera is heavily delayed. The device is next to the router so not a network issue. A speedtest shows the upload is 10mbits. In response to the answer, please read that we have enough upload. We have 120/10 mbits. 120 download and 10 upload. That should be enough?

3 people found this review helpful

Extel

3 October 2022

Bonjour, Comme indiqué précédement ce n'est pas le download qu'il faut mesurer mais l'upload. Nous vous invitons à prendre contact avec notre assistance technique au 00 800 1597 5321 pour plus de renseignements. Cordialement.

Boris Jelic

7 September 2022

Very bad app and very bad product. It constantly has a connection issue, it is more offline than online. When you need it the most it does not work. And then suddenly it start working again after a few days. UPDATE The internet is perfectly ok. Everything else works fine. There is no chance that there is no internet at all for three days and every 5-6 days the same again. The app and the device are a piece of s*it.

4 people found this review helpful

Extel

6 September 2022

Bonjour, La situation que vous décrivez pourrait provenir d'un paramétrage mal adapté de votre box internet. Afin de vous en assurer, nous vous invitons à vous rapprocher de votre fournisseur d’accès internet. Cordialement,

Gregor Omersa

12 May 2022

The call just isn't transfered to phone. Using Huawei P30 PRO with Android 11. Also tranfering sound from phone to WelcomeEye just not working all the time. Sometimes only. Sometimes I received a call after many hours. Now upgraded phone to Android 12. Does not ring, When I tried to change the setting of Ring Alerts, error pops up "Close ring alert failed" Waiting for some answers or solution. Realy not good product.

4 people found this review helpful