first direct

3.5
17.8K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Your everyday just got a whole lot easier. Even better banking has arrived.

At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…

Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.

From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.

So go on. Get yourself up to date.

Update now >>

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Google terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.
Updated on
9 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
17.3K reviews
Richard Lawton
29 November 2023
Excellent app. Nice clean interface with clear summaries of the various accounts you hold (current, savings, shares, etc). It's very easy to use. I appreciate the security protocols in place - makes me feel my money is very secure. I've banked with First Direct for decades - they are fantastic, with brilliant customer service.
Did you find this helpful?
first direct
29 November 2023
Hi Richard, we're really pleased that you're loving our App! We're always here to help, 24/7, 365 days a year! Thanks - Andrew
A Google user
28 June 2019
Solid and reliable app, which allows me to do most things that I want to do. I'd *really* like to be able to deposit cheques through the app, by submitting a photo of the cheque. This effectively happens at the automated cheque deposit machines in HSBC branches, so it really ought to be possible via mobile banking. come on first direct, lead the way again!
1 person found this review helpful
Did you find this helpful?
first direct
28 June 2019
Morning Martin. Thanks for leaving your review, I can confirm this is a function we are looking into however, we don't have any exact timescales at the moment. - Alexandra
Henrieta Ding
10 May 2024
Everything is just. so. complicated. with this app. Cannot easily transfer money between accounts or pay off the credit card - I had to create a payee in a very weird and obscure way to pay it off, which wasn't in my name. When my savings account matured, I had to message them via chat to transfer money for me as there is no option to do so personally. Just seems like a bit outdated approach.
10 people found this review helpful
Did you find this helpful?
first direct
10 May 2024
Hi Henrieta 👋 Thanks for your feedback. I'm sorry to hear you're finding some of our features not as straight forward to use as we'd hope. If you've got any questions, or want to discuss the automatic maturity process for your Savings Account, we'd be happy to run through everything with you 😊 We're available on 03456 100 100, 24/7, 365 -Kelly

What's new

We've been fixing those pesky bugs and tweaking our app to make it even better for you. Dive back in and enjoy all the great features hassle-free.